Leadership Skills for Team Leaders
Course Description
The event examines the responsibilities of Team Leaders and the ways in which they can maintain and improve their teams' effectiveness. The course lasts for 2 days and includes the following:
- Instructor Led Tuition
- Individual exercises
- Group exercises
- Study Pack
Course Objectives
By the end of the course delegates will have:
- Defined the role of Team Leader
- Demonstrated effective planning techniques
- Identified barriers to communication
- Demonstrated an awareness of safe working practices
- Discussed the qualities of effective leadership
- Defined the qualities required to achieve the desired levels of co-operation within a team
Intended Audience
The event is aimed at Team Leaders who wish to improve their leadership skills.
Course Outline
The course includes modules on:
The Role of the Team Leader
- Responsibilities and relationships
- Skills and personal qualities
Planning Organising and Controlling Work
- Fail to Plan, Plan to Fail
- Planning and organising work
- Meeting targets and controlling schedules
Effective Communication and Interpersonal Skills
- Barriers to communication
- Listening skills
Health and Safety Responsibilities
- Safe working practices
- Accident prevention
Presentation Skills
- Exercise
Working in a Team
- Building and developing teamwork
- How to be a more effective leader
Assertiveness
- Gaining co-operation
What's Included
- Pre-course instructions
- Delegate hand-out pack
Your Instructor
WPM's trainers are experienced in developing and delivering a range of Account Management, Sales Management and Business Skills Courses.
Benefits
- Delegates begin to plan and organise their workload
- Delegates become more effective communicators through improved interpersonal skills
